Shipping policy
D A M O B C R E W — Shipping Policy
Orders are generally processed and prepared for shipment within 1–2 weeks after an order is successfully placed, unless a different processing timeframe is stated on the product page.
Processing time is separate from the shipping carrier’s transit time. Once an order has shipped, customers will receive tracking information at the email address or contact information provided during checkout when tracking is available.
During product drops, holidays, high-volume periods, preorders, or unexpected manufacturing delays, processing may take longer than our normal timeframe. We will make reasonable efforts to communicate significant delays.
Customers are responsible for entering a complete and accurate shipping address. If you notice an error in your address, contact shopdamob@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or shipped.
Once a package has been transferred to the shipping carrier, delivery dates shown by the carrier are estimates and may be affected by circumstances outside our control. If tracking shows a delivery issue, please contact us and/or the applicable carrier so the situation can be reviewed.
For international orders, customers are responsible for applicable customs duties, import taxes, or fees imposed by their country unless otherwise stated at checkout.
Shipping questions: shopdamob@gmail.com